Locked down, working from home, and not feeling good; is it the ‘New-Normal-2020’? Does this sound like you or possibly some people who work for you (with you?)? What’s happening? In this discussion paper, we would like to suggest a way of exploring this new source of anxiety. Let’s look it like this: As an…
In Harvard Business Review there was a CRM paper by Scott Edinger indicating a high degree of dissatisfaction amongst users of CRM systems in the US. Follow link:( https://tinyurl.com/y9fcskdx ). A business development colleague based in the UK confirmed that a study here would probably yield similar results. He is regularly working with clients whose…
The Centre for Management Consulting Excellence is drawing together views of how management consultancy practice will need to evolve in coming years. On 28th February the Technical Symposium 2019 will take place at Coventry University London Campus. Simply repackaging the “same old same old” is not enough. The rapidly changing business environment means that consultants…
Introduction: There are several design ideas evident in top CRM systems. After 20 years of CRM, 2 very different types of design now clash. Most prevalent is traditional programmed process CRM. ‘Low-Code’ changes the landscape along with the COTS ‘No-Code’ designs. Since May 2018, BPM’online as a ‘Low-Code’ competitor has emerged as the only product…
A new kind of enterprise resource management and planning is taking shape with Smartsheet. For the basic needs of managing a project, providing a Gantt chart for presentation to management, reviewing resource demand and timing, Smartsheet handles the basics so intuitively that even the simplest project portfolio benefits from the Smartsheet way of managing projects.…
